Root Cause Analysis of Incidents and Accidents

Whilst offering a simple yet comprehensive solution to manage the recording and reporting of all incidents and accidents that Ground Services Providers are involved in, GOSS also provides an effective Root Cause Analysis tool. 

During the investigation of every incident, users are prompted to answer a series of questions. This process creates an automatic answer that provides an insight into the root cause of the incident such as Error, Recklessness or Situational Violation.

The Root Cause outcomes can then be acted upon and measures put in place to reduce the risk of the same type of incident occurring again in the future. As with the main Incident Management application, the Root Cause analysis is fully auditable, allowing the full analysis of the investigation process.

Arepo's Ground Operations Software System (GOSS) is provided to aviation ground handling customers as Software as a Service (SaaS). Once an account is set up, users access the system through simple, intuitive web pages. Owning a company subscription to this online database product could not be easier. If you are interested in this product to help manage your Incidents and Accidents and their Root Causes then please call our team on +44 (0)20 7280 4390 or contact us online for further details.

Aviation Ground Operations

ISAGO auditing

record airside accidents and incidents to help your IATA ISAGO registration and accreditation

Accident recording

manage internal RIDDOR processes and reporting

Delay recording

report operational delays to clients and customers

Data centralisation

solutions to centralise business data and improve disaster recovery

No unforeseen costs

fixed price confidence

Our customers say

"GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year"

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+44 (0)20 7280 4390