Delay Recording and Reporting for Airport Ground Operations

Delivering services in the airport environment is time critical and many of your customers reflect this within contractual Service Level Agreements (SLAs) measured by Key Performance Indicators (KPIs). Your ability to log individual services provided such as aircraft fuelling, and to be able to report on these services, can help you achieve your contractual obligations. 

Sign up to a GOSS account and we’ll demonstrate to you:

  • How simple online forms can be used to log operational delays
  • The benefits of a centralised application for monitoring and reporting delays across multiple airports and carriers
  • Easy maintenance of staff and vehicle lists specific to each airport location
  • Data and graphical display of management reports

A GOSS account provides you with:

  • Your own branded database application where you can log details of operational delays within a centralised database
  • The ability to collect delay information using the simple web page interface
  • Provide varied login access to Supervisors, Departmental Managers, and back office staff
  • Receive email notification as delays are recorded
  • Access to management reports comparing delays across multiple locations

Owning a company subscription to the Ground Operations Software System could not be easier. If you are interested in this product or our bespoke services then please call our sales team on +44 (0)20 7280 4390 or email for further details.

Aviation Ground Operations

ISAGO auditing

record airside accidents and incidents to help your IATA ISAGO registration and accreditation

Accident recording

manage internal RIDDOR processes and reporting

Delay recording

report operational delays to clients and customers

Data centralisation

solutions to centralise business data and improve disaster recovery

No unforeseen costs

fixed price confidence

Our customers say

"GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year"

Sales & Support

+44 (0)20 7280 4390