The Ground Operations Software System - some quotes

Arepo's Ground Operations Software System comprises of a number of software modules to support Ground Handling Operations with Safety, Compliance, Audit and centralised business control.

Adam Flowers (Systems and Compliance Manager) - dnata

GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year. It has been completely customised to our business needs, and the ongoing support is both immediate and excellent. Login access is easily configurable per airport and department, and through the in-built audit tracking and form validation we ensure a high quality of information at all times. Both internal and SLA reporting requirements are provided for, and any new report requests always get handled swiftly. We use the Accident & Non-Conformance module predominantly, and are now looking at some of the other modules available.

Robert Fung (Health and Safety Manager) - dnata

Following the successful deployment of the Ground Operation Software System across all of their departments at London's Heathrow Airport, Dnata, one of the largest ground handling companies using GOSS today, have recently rolled out the solution to their Manchester Airport operations.

The system is easy to deploy as all users access the online database through simple web pages. Head Office users such as Quality Controllers are able to analyse all incidents at the Manchester Station, complete their monthly reporting and compare the inputs and outcomes with those at Heathrow.

Commenting on the recent software rollout, Robert Fung, Health and Safety Manager at dnata said, "Following the successful adoption of the GOSS Accidents & Incidents module at Heathrow, the rollout to Manchester was very straightforward. We configured all of the relevant information and trained the Manchester staff ourselves, and all in a couple of days. By using GOSS at Heathrow and Manchester our accident reporting processes are now completely paperless". 

Staff at the Manchester Station are supported by their counterparts in Heathrow, with Arepo continuing to provide support for the software application as a whole.

Anthony Sweet - Aviation / Ground Handling Consultant

I recently worked with Arepo on their new GOSS audit tool - the Flight Watch Audit; I’ve used similar audit systems in the past, however, most were paper based and consumed valuable front line management time to complete. This new web based Flight Watch Audit module provides airlines and ground handlers with a user friendly checklist for auditing various services related to the safe arrival and departure of any aircraft as well as other relevant ground handling functions. These audits can be used to help identify safety and compliance trends that may otherwise go unnoticed, especially if you have a large operation spreading across many stations or departments.

Feel free to contact Arepo about our Ground Ops Software system on +44 (0)20 7280 4390.  Maybe our online software modules can assist your airport ground operations to record, monitor and report on safety, compliance and operational audits. Get in touch for a quote of your own.

Aviation Ground Operations

ISAGO auditing

record airside accidents and incidents to help your IATA ISAGO registration and accreditation

Accident recording

manage internal RIDDOR processes and reporting

Delay reporting

report operational delays to clients and customers

Ramp Audit

record flight turnaround and ramp operations for SLA analysis

Lounge vouchers

record the use of vouchers in airport lounges

Our customers say

"GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year"

Sales & Support

+44 (0)20 7280 4390