ISAGO Software

The Incidents and Non Conformance module of Arepo's Ground Operations Software System (GOSS) provides Ground Handlers with improved administration and management of the accident and incident recording process, assisting ISAGO accreditation and the auditing process.

Centralisation of the information using an online database allows staff and management to access the application from many different locations and periodic reporting for ISAGO or internal processes can be carried out at head office, Station (Airport) or department levels.

The Incident and Non Conformance module delivers:

  • An effective communication system ensuring the exchange of relevant operational information between senior managers, operational managers, Quality Assurance and front line personnel
  • Complete workflow management for all accidents and incidents entered on the database
  • Administration, escalation and authorisation of all accident and issue reports
  • Electronic recording of event information and centralised storage of related documents and images
  • Access management by Airport / Station, head office and department staff
  • Management reporting including monthly and annual trend analysis
  • Employee trend analysis of accidents and injuries
  • Audit processes and centralised access to log book data

The module allows for incidents to be recorded as RIDDOR events also assisting general Health and Safety reporting.

Arepo's Ground Operations Software System (GOSS) is provided to aviation ground handling customers as Software as a Service (SaaS). Once an account is set up, users access the system through simple, intuitive web pages.  Owning a company subscription to this online database product could not be easier. If you are interested in this product or our bespoke services then please feel free to call our sales team on +44 (0)20 7280 4390 or contact us online for further details.

Aviation Ground Operations

ISAGO auditing

record airside accidents and incidents to help your IATA ISAGO registration and accreditation

Accident recording

manage internal RIDDOR processes and reporting

Delay recording

report operational delays to clients and customers

Data centralisation

solutions to centralise business data and improve disaster recovery

No unforeseen costs

fixed price confidence

Our customers say

"GOSS is a superb software solution for us, which helps us maintain our ISAGO accreditation year on year"

Sales & Support

+44 (0)20 7280 4390